Last updated: 9 November 2026 – this IPTV Ireland refund policy explains your options if something goes wrong.
We want you to be happy with your service, which is why we offer a free 24-hour trial so you can test everything on your own TV before paying.
Eligibility for a Refund
- You may request a refund within 7 days of activation if the service does not work on your device and our support team has not been able to fix the problem.
- Refunds are not available for a change of mind after the service has been used successfully, or after the 7-day window.
- Refunds are not available where an account has been shared, resold or used on more connections than purchased.
How to Request a Refund
Message us on WhatsApp or through the contact page with your username, order date and a short description of the problem. We will try to fix it with you first – most issues are solved within minutes.
Processing
Approved refunds are returned to the original payment method where possible and can take up to 10 business days depending on your payment provider.
Outages
If an outage affects your service for an extended period, contact us – we may extend your plan to make up for the lost time.
Your Statutory Rights
This policy does not affect any rights you have under Irish and EU consumer law.